They responded ‘yes’ to your invite but didn’t show up. Now what?

  • Calendar reminders should be on for 24 hours before, 1 hour before with a Zoom link, and a few minutes before with “looking forward to connecting”
  • Counterintuitively, more notifications often results in fewer no-shows
    • You’re keeping yourself top of mind
    • If they haven’t accepted the invite, you can consider including a note about why you’re looking forward to meeting with them as part of the reminder/notification
  • Some folks also like to send them a calendar invite once they indicate interest, but haven’t agreed a time
    • You’re then negotiating time on their calendar rather than even if you should be on there
  • If they no show, consider having a simple planned sequence
    • Show them grace, let them off the hook, but attempt to reschedule immediately
    • <SUNNY NO SHOW SEQUENCE>
  • If they don’t accept the invite despite registering interest, consider also having a simple planned sequence for this
    • <SUNNY GHOST SEQUENCE>